Privacy Policy

1. Information We Collect

When you use InstantStub, we may collect the following types of information:

Personal Information

• Name and contact information (email, phone number)
• Employment information (employer name, address, job title)
• Financial information (salary, deductions, tax information)
• Payment information (processed securely through our payment partners)

Technical Information

• IP address and browser information
• Device information and operating system
• Usage data and analytics
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Generate accurate paystubs and financial documents
• Process payments and maintain transaction records
• Provide customer support and respond to inquiries
• Improve our service and user experience
• Comply with legal obligations and prevent fraud
• Send important service updates and notifications

3. Data Storage and Retention

Temporary Storage: Personal information entered for paystub generation is stored temporarily in encrypted form only during the document creation process.

Automatic Deletion: All personal information is automatically deleted from our servers within 24 hours of document generation, except for:

• Transaction records (required for accounting and legal compliance)
• Customer support communications
• Anonymized usage analytics

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

Service Providers

• Payment processors (Stripe, PayPal) for transaction processing
• Email service providers (Resend) for document delivery
• Cloud hosting providers (AWS) for secure infrastructure

Legal Requirements

• When required by law or legal process
• To protect our rights and prevent fraud
• In connection with a business transfer or acquisition

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit using 256-bit SSL
• Secure Infrastructure: Hosted on secure, compliant cloud platforms
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Audits: Security practices are regularly reviewed and updated

6. Your Privacy Rights

Depending on your location, you may have the following rights:

GDPR Rights (EU Residents)

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

CCPA Rights (California Residents)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and advertisements
• Ensure security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our service.

8. Third-Party Services

Our service integrates with third-party providers:

• Stripe & PayPal: Payment processing (subject to their privacy policies)
• Resend: Email delivery service
• Google Analytics: Website analytics (anonymized data)
• AWS: Cloud hosting and infrastructure

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

10. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:

• Email: privacy@instantstub.com
• Address: 600 Congress Avenue, Austin, TX, United States